EXIN Business Analysis Foundation inkl. Examen

EXIN Business Analysis Foundation ist eine Foundation-Cert für Business Analysts, aligned mit BABOK Business Analysis Body of Knowledge (IIBA International Institute of Business Analysis). Themen: 1. Business Analysis Foundations — Was macht ein BA (Brücke zwischen Business-Stakeholdern und IT, Anforderungen elizitieren und dokumentieren), BA vs. PM vs. PO (BA fokussiert auf Anforderungen und Prozesse, PM auf Delivery, PO auf Product Vision). BA-Frameworks (BABOK von IIBA, PMI-PBA, ISEB Business Analysis). 2. BABOK 6 Knowledge Areas — Business Analysis Planning and Monitoring (Approach zu BA), Elicitation and Collaboration (Anforderungen erheben), Requirements Life Cycle Management (Anforderungs-Tracking), Strategy Analysis, Requirements Analysis and Design Definition (Modellieren und Spezifizieren), Solution Evaluation. 3. Elicitation Techniques — Interviews (1:1 mit Stakeholders), Workshops (mit Liberating Structures oder klassisch facilitierten), Observation (Job Shadowing für tacit Knowledge), Document Analysis (existing Process Docs), Surveys/Questionnaires, Focus Groups, Prototyping. 4. Requirements Types — Business Requirements (Hi-Level Goals), Stakeholder Requirements (Need pro Stakeholder), Solution Requirements (Functional und Non-Functional), Transition Requirements (für Migration und Cutover). 5. Modeling Techniques — Use Cases mit Actors und Scenarios, User Stories mit INVEST-Kriterien und Gherkin Acceptance Criteria, BPMN 2.0 für Process Modeling, UML (Use Case, Activity, Sequence, State Diagrams), Data Modeling mit ERD Entity Relationship Diagrams, User Journey Maps, Empathy Maps. 6. Requirements Prioritization — MoSCoW (Must-have, Should-have, Could-have, Wont-have), Kano-Modell (Basic, Performance, Excitement), WSJF Weighted Shortest Job First, Cost-Benefit-Analyse, RICE (Reach, Impact, Confidence, Effort). 7. Requirements Documentation — Business Requirements Document BRD, Functional Requirements Document FRD, User Stories in Jira/Azure DevOps, Wireframes mit Figma/Balsamiq. 8. Validation und Verification — Reviews, Walkthroughs, Inspections. Acceptance Criteria mit ATDD Acceptance Test Driven Development. 9. Agile Business Analysis — BA in Scrum (oft Product-Owner-nahe Rolle), Backlog Refinement, Story Mapping nach Jeff Patton, Just-Enough-Documentation. 10. Soft Skills für BA — Aktives Zuhören, Stakeholder-Management, Konflikt-Moderation, Präsentations-Skills. Examen: 40 Multiple-Choice, 60 Min, 65% Pass.